Online-Auction-Support
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Votes on activity by Online-Auction-Support-
Why does there seem to be a delay?
To ensure the quality of the broadcast, the simulcast event is monitored by the online support team. If you are experiencing a delay, it could be due to local network issues. It may also be due to ...
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Why didn’t I get the vehicle when I was high bidder?
Your bid may have been overridden due to oversight of a floor bid. This means that the clerk may been delayed in entering a floor bid, and was prompted by the auctioneer to make the correction. As ...
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Auction Access Membership Fee
Auction Access is rolling out a new membership fee which is currently mandatory for all new dealer reps, and will soon be required for all existing dealer reps. If you are a new rep, you will be r...
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How can I rep my vehicles online?
To rep online, you will need to first, register with Pipeline. You can do that by clicking here: Register With An Auction Access Number Register Without An Auction Access Number Once you are regis...
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Take a Tour of Our System
Video Training Recommended: Click on the square box in the bottom right for a full-screen view. Visual Outline View Printable Instructions: Instructions for Repping Online Instruction...
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If my vehicle(s) sell online, when can I expect to receive payment?
You will receive payment for your vehicle once the auction has received the signed title and processed the necessary paperwork.
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Simulcast Rules and Warranties
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Am I required to purchase an inspection?
Yes, you are required to purchase an inspection. For post sale inspection and warranties: We have ASE certified mechanics ready to diagnose potential mechanical issues. Every PSI includes a ...
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What Is Required To Register?
To register you must be an Auction Access Member. Auction Access is free, so if you are not enrolled, Click Here to complete the online form. Be sure you are also registered with Edge Pipeline. If...
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Who should I contact with questions about registration?
Please reach out to Jenny Critchlow jcritchlow@southeasternaa.com Phone: (912) 965-9901 Hours: Mon Wed 9am-5pm Thurs 9am- 9pm Fri 9am-1pm